Grievance Redressal – Klay

Grievance Redressal

For any grievance or disputes please contact us at the above address and phone number or send us an email to grievanceredressal@klaycapital.com.
In case you are not satisfied with the response, you may contact the stock exchanges directly:
(BSE) TEL : +91 22 2272 809 OR EMAIL : is@bseindia.com
(NSE) TEL : +91 18002660058 OR EMAIL : ignse@nse.co.in
(MCX) TEL : +91 22 67319463 OR EMAIL : iscmum@mcxindia.com
(CDSL) TEL : +91 1800-22-5533 OR EMAIL : complaints@cdslindia.com

Alternatively, if not satisfied with the response of the intermediary, you can lodge your grievances with SEBI’s scores portal by clicking on https://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.

Procedure for filing complaint on SCORES – Easy & quick
a. Register on SCORES portal
b. Mandatory details for filing complaints on SCORES
    i. Name, PAN, Address, Mobile Number, E-mail ID
c. Benefits:
    i. Effective Communication
    ii. Speedy redressal of the grievances

Trading and investments in securities are subject to market risk, there is no assurance or guarantee of returns. please read the PMS disclosure document, risk disclosure document and do’s & don’ts prescribed by the exchanges and mutual fund offer documents carefully before investing.

ATTENTION INVESTORS: No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor’s account.

Prevent unauthorized transactions in your demat and broking account.Update your mobile numbers/email ids with your stock brokers and depository participants. Receive information of your transactions directly from exchange(s) & CDSL on your mobile/email at the end of the day.

Investors should be wary of any misleading advertisements which solicit investments in securities market assuring guaranteed profits. Such advertisements may collect personal data with malafide intention. The investors should take informed decision without being influenced by trading tips. Investors must deal with SEBI registered intermediaries for investments in securities market.

ISSUED IN THE INTEREST OF INVESTORS. (REF CIRCULAR NO: BSE/ 20140822-30). KYC IS ONE TIME EXERCISE WHILE DEALING IN SECURITIES MARKETS – ONCE KYC IS DONE THROUGH A SEBI REGISTERED (BROKER, DP, MUTUAL FUND ETC.), YOU NEED NOT UNDERGO THE SAME PROCESS AGAIN WHEN YOU APPROACH ANOTHER INTERMEDIARY.