Fair Practice Code

Fair Practice Code – Klay

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Klay Securities Private Limited

Registered Office Address: 1402, B Wing ONE BKC G-Block, Bandra Kurla Complex, Mumbai – 400 051 |
Tel: +91 22 62606832 | CIN: U74140MH2016FTC287916 | SEBI Registered Stock Broker (INZ000177934) ,
Portfolio Manager (INP000006280) , Depository Participant (IN-DP-3882018) | SEBI Registered Alternative Investment Fund (IN/AIF3/19-20/0753) |
AMFI Registered Mutual Fund Distributor (ARN 117710) | Member of [NSE: 90181; BSE: 6684; MCX: 56005]

Klay Finvest Private Limited

Registered Office Address: 1402 B Wing, ONE BKC, Bandra Kurla Complex, Mumbai – 400 051 |
Tel: +91 22 62606832 | CIN: U74140MH2016FTC288032 | RBI Registered NBFC (N-13.02240)

Klay Investment Advisers Private Limited

Registered Office Address: 1402 B Wing ONE BKC, G-Block, Bandra Kurla Complex, Mumbai – 400 051 |

Tel: +91 22 62606832 | CIN: U74140MH2016FTC284186 | SEBI Registered Investment Advisor (INA000007836)

Attention Investors

1. Always deal with market intermediaries registered with SEBI/Exchanges.
2. Please carry out due-diligence before registering as client with any Intermediary. Also, carefully read and understand the contents stated in the Risk Disclosure Document, Investor’s Rights and Obligations document, which forms the part of client registration for dealing through intermediaries in the Stock Market.
3. Adopt trading/investment strategies commensurate with your Risk bearing capacity as all investments carry risk, the degree of which varies according to the investment strat....ergy adopted.
4. Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.
5. Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.
6. Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on the Exchange website (NSE, BSE and MCX).
7. Stock Broker can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020. Update your e-mail and phone number with your stock broker / depository participant and receive OTP directly from depository on your e-mail and/or mobile number to create pledge..
8. Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.
9. Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.
10. Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.
11. Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.
12. As per NSE circular dated July 6, 2022, BSE circular dated July 6, 2022, MCX circular dated July 11, 2022 investors are cautioned to abstain them from dealing in any schemes of unauthorised collective investments/portfolio management, indicative/ guaranteed/fixed returns / payments etc. Investors are further cautioned to avoid practices like:
a) Sharing of trading credentials – login id & passwords including OTP's.
b) Trading in leveraged products like options without proper understanding, which could lead to losses.
c) Writing/ selling options or trading in option strategies based on tips, without basic knowledge & understanding of the product and its risks.
d) Dealing in unsolicited tips through WhatsApp, Telegram, YouTube, Facebook, SMS, calls, etc.
e) Trading in “Options” based on recommendations from unauthorised/unregistered investment advisors and influencers.
13. Keep your DIS book safely and do not sign or issue blank or incomplete DIS slips. Strike out the empty space, if any, in the DIS, before submitting to DP. Don’t leave the custody of your Demat Transaction slip book in the hands of any Intermediary.
14. The demat account has a nomination facility and it is advisable to appoint a nominee to facilitate your heirs in obtaining the securities in your demat account, on completion of the necessary procedures.
15. As per the SEBI Circular ref no: SEBI/HO/MIRSD/DoP/P/CIR/2022/119 dated September 19, 2022 and Exchange circular ref No: NSE/INSP/53756 dated September 20, 2022 regarding “Validation of Instructions for Pay-In of Securities from Client demat account to Trading Member (TM) Pool Account against obligations received from the Clearing Corporations.”; “Depositories, prior to executing actual transfer of the securities for Pay-In from client demat account to TM Pool account, shall validate the transfer instruction for the purpose of Pay-in. The Depositories shall validate the depository transfer instruction details with clearing corporation obligation details based on UCC, TM ID, CM ID, Exchange ID, ISIN, quantity, settlement details etc.”
In view of the above, you are advised to ensure that details viz., UCC, TM ID, CM ID, ISIN etc., are required to be submitted in delivery instructions to your Depository Participant (DPs) and any discrepancy between instruction and obligation details will result in rejection of transfer instruction. Further, the rejection of such instructions might result in default of Pay-in obligation.
16. Pay 20% upfront margin of the transaction value to trade in the cash market segment.
17. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020, BSE notice no. 20200731-7 dated July 31, 2020 and 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.
18. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month. Clients can be on-boarded directly, without intermediation of persons engaged in distribution services.
19.SEBI has introduced a new process called Demat Debit and Pledge Instruction (DDPI), which is operationalised with effect from January 21, 2023. Clients can explicitly authorize the stock broker and depository participant to access their beneficial owners’ accounts through DDPI solely for;
a.Transferring securities held in the client’s Demat account towards exchange-related deliveries/settlement obligations.
b.Pledging/Re-pledging of securities in favour of a Trading Member (TM)/Clearing Member (CM) for the purpose of meeting margin requirements.
c.Mutual fund transactions executed on the stock exchanges.
d.Tendering shares in open offers through the stock exchanges.
Clients have two options for completing the settlement:
1.Either they can use DDPI
OR
2.Issue their own physical Delivery Instruction Slip (DIS) or electronic Delivery Instruction Slip (EDIS). The DDPI serves the same purpose as the PoA authorisation. It is not compulsory for an existing client to issue a DDPI. Existing PoAs shall continue to remain valid till revoked by the client.

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